Get in Touch With Us
Got a question about how we review Canadian online casinos, spotted something that needs a second look, or want to suggest a brand we should check out? This page explains the best way to reach the Online Casinos team and what happens once your message lands with us.
Ways to Get in Touch
Email is the most reliable route to our team. Send your message to [email protected] and it will go straight to someone who works on the site, not a general inbox that sits unread.
A quick note on what your message is about helps us route it properly. If you're flagging an outdated bonus offer, asking about a specific casino brand, or raising a wider question about gambling sites in Canada, say so in the first line — it saves back-and-forth and gets you a useful answer faster.
What We Can Help With
- Questions about our rankings — If you want to know why one Canadian online casino sits above another on our list, or how a particular rating was reached, ask us directly.
- Corrections — Bonus terms, wagering requirements and payment options change often. If you notice something on the site that no longer matches what a casino actually offers, please tell us so we can check it.
- Suggestions for coverage — If there's a new online casino you'd like us to look at, or a topic related to gambling in Canada you think deserves more space, let us know.
- Partnership or business enquiries — If you represent a casino brand or a related business and want to discuss working with microtop.ca, introduce yourself and outline what you have in mind.
- Concerns about responsible gambling — If you or someone close to you is struggling with gambling, mention this in your message. We'll point you towards the support options relevant to your province.
Before You Write to Us About a Specific Casino
If your question concerns one of the brands featured on the site — a bonus offer, a payment method, or a licensing detail — it helps to check the relevant review first, since the answer may already be there. Our comparison covers operators such as Betninja, WinnerIsland, Zoccer, Betscore and others ranked on the homepage, including the headline conditions attached to each welcome offer. If the answer still isn't clear after that, email us and reference the specific casino by name.
We should be upfront about how the site works commercially: some of the casinos we cover pay us if a reader signs up through a link on this site. That relationship never decides where a brand sits in our rankings — those are based on our own research into games, payment options, licensing and terms. If you ever suspect a page reads more like an advert than an honest assessment, that's exactly the kind of feedback we want to hear.
How Long a Reply Takes
Every message is read by a real person on our team — we don't rely on automated replies to stand in for an actual answer. We aim to respond within two working days. Enquiries that need us to double-check facts with a casino operator, such as a licensing detail or a payment timeframe, can occasionally take a little longer, but we'll always follow up rather than leave you without a reply.
Other Things You Might Be Looking For
If you're trying to find a specific type of casino rather than contact us, you may be better served by browsing the site directly. Readers outside Canada's regulated space, for instance, sometimes land here while researching trusted non GamStop casinos in the UK, which is a separate page covering a different market.
For anything relating to how we work, what we cover, or how to reach a person on our team, this page — and the email address above — is the right place to start. We'd rather answer a question directly than have you guess at an explanation buried in a review.